NOC Hotline: 1-300-88-8496

Who We Are


Net2One Sdn Bhd is a wholly owned subsidiary of Altel Holdings Sdn Bhd. Our core business is in the provision of fixed telecommunication services which is operated and managed via our high speed fibre network infrastructure. We deliver our products & services to serve the Wholesale or Service Providers segment, as well as the Enterprise segment to cater their connectivity needs and requirements.


To be the trusted innovative telecommunication solutions provider

To achieve our vision, we are committed to :

  • Integrate businesses with high performance and reliable network
  • Achieve customer excellence through service quality and cost effective solution
  • Be the employer of choice by recognizing talent and promoting a performance driven culture
  • Deliver profitable growth and value to our stakeholders
  • Service level guarantee
  • End to end network solution
  • End to end service management, fault management and performance management
  • Point-to-point, point-to-multipoint, any-to-any seamless connectivity
  • Scalable and flexible service
  • Telco neutrality
  • 24 x 7 x 365 proactive network monitoring
  • Highly secure network to support high bandwidth and mission critical applications
  • Innovative tailored solutions to cater the business needs

Access Reference Document

The Access Reference Document (ARD) Version 1.2 is made by Net2One Sdn. Bhd. (1081436-W) pursuant to the Malaysian Communications and Multimedia Commission Determination on Access List, (Determination No. 1 of 2005) as varied by Variation To Commission Determination on Access List (Determination No. 1 of 2005) (Determination No. 1 of 2009); the Malaysian Communications and Multimedia Commission Determination On Mandatory Standard On Access, Determination No. 2 of 2005 as varied by the Variation To The Commission Determination On Mandatory Standard On Access, (Determination No. 2 of 2005) (Determination No. 2 of 2009); and the Malaysian Communication and Multimedia Commission Determination on the Mandatory Standard on Access Pricing, Determination No. 1 of 2012.